The Servicescomprise a platform that presents you with a set of one or more retailervirtual storefronts from which you can select goods for picking, packing, anddelivery by individual personal shoppers(“Personal Shoppers”) to your locationor, if available, for you to pick upin-store. In some cases, picking, packing,or delivery services may be performed by third parties including a retailer orthird party logistics provider (collectively, “Third Party Providers”).
Delivery may beconducted by each individual Personal Shopper’s select method oftransportation. You acknowledge that transportation or logistics services areprovided by third party independent contractors who are not employed by Go4me.
When you use theServices to place an order for products, you authorize the purchase anddelivery of those products from the retailers you select. Unless otherwisespecified, you acknowledge and agree that Go4me and the Personal Shopper areacting as your agents in picking, packing, and/or delivery of goods purchasedby you. You agree that Go4me or the applicable retailer will obtain a creditcard authorization for your credit card on file with Go4me to cover the cost ofthe goods you have purchased from the retailer and any separate Go4me fees, andyour card will be charged for the goods purchased by you and any applicablefees. Your card may be temporarily authorized for an amount greater than thetotal amount of the purchase appearing in the original check out. This higherauthorized amount will be disclosed during the purchase process and is atemporary authorization charge on your order, to deal with situations whereyour total purchase amount turns out to be higher than the original amount dueto special requests, added items, replacement items or weight adjustments.
You alsoacknowledge and agree that, except as expressly provided for otherwise in theseTerms or a separate agreement between you and Go4me, Go4me does not form anyemployment or agency relationship with you and does not hold title to any goodsthat you order through the Services.
Unless otherwiseindicated, all prices and other amounts are in the currency of the jurisdictionwhere the delivery takes place.
Occasionally theremay be information on the Services that contains typographical errors,inaccuracies, or omissions that may relate to pricing, product descriptions,promotions offers, and availability. Go4me reserves the right to correct anyerrors, inaccuracies or omissions and to change or update information or refuseor cancel orders if any information on the Services is inaccurate at any timewithout prior notice (including after you have submitted your order and/or yourcredit card has been charged). Please note that prices of products on theServices may be different than prices offered for the same products in-store bythe same retailer.
Your Use of theServices
Go4me grants you alimited, non-exclusive, non-transferable, and revocable license to use theServices for their intended purposes subject to your compliance with theseTerms and Go4me’s policies. You may not copy, modify, distribute, sell, orlease any part of the Services. Unless such restriction is prohibited by law oryou have Go4me’s written permission, you may not reverse engineer or attempt toextract the source code of the Services. You may only access the Servicesthrough the interfaces thatGo4me provides for that purpose (for example, youmay not “scrape” the Services through automated means or “frame” any part ofthe Services), and you may not interfere or attempt to disrupt the Services.
Some parts of theServices may allow you to upload or submit content (such as text, images,video, recipes, lists, links, and other materials). You retain all rights inany content that you upload or submit, and are solely responsible for thatcontent. You grant Go4me anon-exclusive, royalty-free, worldwide, transferable,sub-licensable license to use, store, publicly display, publicly perform,reproduce, modify, create derivative works from, and distribute any suchcontent for the purposes of operating, providing, and improving the Services.Go4me may, in its sole discretion, remove or take down any content that youupload or submit to the Services for any reason, including violation of theseTerms or any other policies.
You may have theoption of accessing the Services through downloadable software and this softwaremay update itself automatically on your device. Some software or portions ofsoftware, in the Services may be governed by open source licenses. In thatcase, Go4me will make such licenses available to you and, in the case ofconflict between such a license and these Terms, the open source license willcontrol but only with respect to the software, or portion of the software, towhich it applies.
If you are usingGo4me on behalf of a business or other entity, you represent and warrant thatyou have the necessary authority to bind that business or entity to these Termsand that you are agreeing to these Terms on behalf of that business or entity.
In order to use theServices, you may need to create a user account. You agree that you areresponsible for all conduct and transactions that take place on or using youraccount and that you will take precautions to keep your password and otheraccount information secure. You also agree that you will comply with allapplicable laws when accessing rousing the Services and you will respect thosewho you encounter in your use of the Services, including Personal Shoppers andindividuals who support Go4me’sHelp Centre. Go4me reserves the right to declineorders, refuse partial or full delivery, terminate accounts, and/or cancel ordersat any time in its sole discretion.
We’re constantlymodifying and improving the Services. Go4me may introduce new features, changeexisting features, or remove features from the Services at any time and withoutnotice. If you provide Go4mewith any feedback on or comments regarding theServices, you grant Go4me the right to use such feedback or comments for anypurpose without restriction or payment to you.
If you have anyrequests for order cancellations, refunds, or returns, please visit youraccount to initiate such requests or review our Help Centre articles for ourpolicies regarding the same.
By creating anGo4me user account, you agree to accept and receive communications from Go4meor Personal Shoppers, including via e-mail, text message, calls, and pushnotifications to the cellular telephone number you provided to Go4me. Youunderstand and agree that you may receive communications generated by automatictelephone dialling systems and/or which will deliver pre-recorded messages sentby or on behalf of Go4me, its affiliated companies and/or Personal Shoppers,including but not limited to communications concerning orders placed throughyour account on the Services. Message and data rates may apply. If you do notwish to receive promotional emails, text messages, or other communications, youmay opt out of such communications at any time in Your Account Settings. Youmay also opt-out of receiving text messages from Go4me by replying “STOP” fromthe mobile device receiving the messages.
Go4me Coupons aremanufacturer’s coupons that are automatically applied to qualifying productsupon purchase to help users save money on the products they love. Coupons areavailable for a limited time only and may be subject to certain restrictions.Coupons are subject to change, cancellation, or expiration at any time. If youdo not purchase the qualifying items added to your cart while the Coupon isstill in effect, the Coupon’s offer will not apply. Coupons apply only toqualifying items displaying the offer and may not be combined with otherpromotional offers or mail-in rebates The user is required to pay anyapplicable sales tax related to use of the Coupon; you acknowledge that Go4mehas no obligation for payment of any tax in conjunction with the distribution oruse of such Coupons. When Coupons are redeemed, sales tax may be charged on theundiscounted original price of the product(s). Coupons may not be sold, copied,modified, or transferred. A Coupon has no cash value. Coupons good whilesupplies last. Void where restricted or prohibited by law.
You may have theoption to order delivery of alcohol products in some locations and from certainretailers. You agree that you will comply with all applicable laws and notcause Go4me, your Personal Shopper, or any retailer to contravene anyapplicable laws. You agree that you are of legal drinking age for purchasing,possessing, and consuming alcohol. If you order alcohol products, you agreethat, upon delivery of alcohol products, the recipient will provide validgovernment-issued identification proving their age to the Personal Shopperdelivering the alcohol products and that the recipient will not be intoxicatedwhen receiving delivery of such products. You agree that if any applicablelegal requirements for the delivery of alcohol are not met, Go4me reserves theright to cancel the alcohol-related portion of your order.
You agree thatGo4me does not assume responsibility for any products, content, services,websites, advertisements, offers, or information that is provided by thirdparties and made available through the Services. If you purchase, use, oraccess any such products, content, services, advertisements, offers, orinformation through the Services, you agree that you do so at your own risk andthat Go4me will have no liability based on such purchase, use, or access.
THE SERVICES AREPROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BYAPPLICABLE LAW, GO4ME DISCLAIMS ALL REPRESENTATIONS, CONDITIONS, ANDWARRANTIES, EXPRESS, LEGAL, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIEDWARRANTIES OR CONDITIONS OF MERCHANT ABILITY,QUALITY, FITNESS FOR A PARTICULARPURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. IN ADDITION, TO THE MAXIMUMEXTENT PERMITTED BY APPLICABLE LAW, GO4ME MAKES NO REPRESENTATION, WARRANTY,CONDITIONS, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY,SUITABILITY, OR AVAILABILITY OF THE SERVICES, ANY SERVICES PROVIDED BY PERSONALSHOPPERS OR THIRD PARTY PROVIDERS, OR GOODS REQUESTED THROUGH THE USE OF THESERVICES FROM RETAILERS,OR THAT THE SERVICES WILL BE UNINTERRUPTED ORERROR-FREE. GO4ME DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY ORABILITY OF PERSONAL SHOPPERS, THIRD PARTY PROVIDERS, OR RETAILERS. YOU AGREETHAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, ANY SERVICESPROVIDED BY PERSONAL SHOPPERS OR THIRD PARTY PROVIDERS, OR ANY PRODUCTSREQUESTED BY YOU OR DELIVERED TO YOU,REMAINS SOLELY WITH YOU.
TO THE MAXIMUMEXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT NEITHER GO4ME NOR ITSAFFILIATES, RETAIL PARTNERS, LICENSORS, OR SUPPLIERS IS RESPONSIBLE FOR THEFITNESS OR CONDUCT OF ANY PERSONAL SHOPPER OR THIRD PARTY PROVIDER OR FOR ANYSERVICES PROVIDED BY ANY PERSONAL SHOPPER ORTHIRD PARTY PROVIDER. NEITHER GO4MENOR ITS AFFILIATES, RETAIL PARTNERS, LICENSORS, OR SUPPLIERS WILL BE LIABLE FORANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH THE ACTS OR OMISSIONS OFANY PERSONAL SHOPPER OR THIRD PARTY PROVIDER.
If you have adispute with one or more Personal Shoppers or Third Party Providers, you agreeto release Go4me (includingGo4me’s affiliates, and each of their respectiveofficers, directors, employees, agents, shareholders, retail partners,licensors, and suppliers) from any claims, demands and damages of every kindand nature, known and unknown, suspected and unsuspected, disclosed andundisclosed, arising out of or in any way connected to such disputes.
THIS PROVISIONAPPLIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
IN NO EVENT SHALLGO4ME (INCLUDING ITS AFFILIATES,AND EACH OF THEIR RESPECTIVE OFFICERS,DIRECTORS, EMPLOYEES, AGENTS,SHAREHOLDERS, RETAIL PARTNERS, LICENSORS, ANDSUPPLIERS) BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, PUNITIVE,CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FORDELETION, CORRUPTION, LOSS OF DATA,LOSS OF PROGRAMS, FAILURE TO STORE ANYINFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY THE SERVICES, SERVICEINTERRUPTIONS, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES) ARISINGOUT OF OR IN CONNECTION WITH THESERVICES, OR THESE TERMS, HOWEVER ARISINGINCLUDING NEGLIGENCE, EVEN IF GO4MEOR GO4ME’S AGENTS OR REPRESENTATIVES KNOW ORHAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALLGO4ME (INCLUDING ITS AFFILIATES,AND EACH OF THEIR RESPECTIVE OFFICERS,DIRECTORS, EMPLOYEES, AGENTS,SHAREHOLDERS, RETAIL PARTNERS, LICENSORS, ANDSUPPLIERS) BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARYAND/OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO PHYSICAL DAMAGES,BODILY INJURY, DEATH AND/OR EMOTIONAL DISTRESS AND DISCOMFORT) ARISING OUT OFYOUR USE OF THE SERVICES, ANY SERVICES PROVIDED BY PERSONAL SHOPPERS OR THIRDPARTY PROVIDERS, OR ANY PRODUCTS REQUESTED BY YOU OR DELIVERED TO YOU, EVEN IFGO4ME OR GO4ME’S AGENTSOR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES.
GO4ME, ITSAFFILIATES, RETAIL PARTNERS, LICENSORS, SUPPLIERS AND DISTRIBUTORS WILL NOT BELIABLE FOR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES, ANYSERVICES PROVIDED BY PERSONAL SHOPPERS OR THIRD PARTY PROVIDERS, OR ANYPRODUCTS REQUESTED BY YOU OR DELIVERED TO YOU FOR MORE THAN THE GREATER OF £100OR THE AMOUNTS PAID BY YOU TO GO4ME FOR THE PAST 12 MONTHS OF THE SERVICES.
You agree todefend, indemnify and hold harmlessGo4me and its officers, directors,employees, agents, shareholders, affiliates, and retail partners (each, an“Indemnified Party”) from and against any losses, claims, actions, costs,damages, penalties, fines and expenses, including without limitation attorneys’and experts’ fees and expenses, that may be incurred by an Indemnified Partyarising out of, relating to or resulting from your unauthorized use of theServices or from any breach by you of these Terms, including without limitationany actual or alleged violation of any law, rule or regulation.
You can stop usingthe Services at any time and without notice to us. Similarly, Go4me mayterminate access to the Services to you or any other users or stop offering theall or part of the Services at any time without notice. In the event ofTermination, Section 1 and Sections 4-15survive and continue to apply to you.
These Terms,subject to any amendments, modifications, or additional agreements you enterinto with Go4me, shall constitute the entire agreement between you and Go4mewith respect to the Services and any use of the Services. If any provision ofthese Terms is found to be invalid by a court competent jurisdiction, thatprovision only will be limited to the minimum extent necessary and theremaining provisions will remain in full force and effect.
Go4me’s failure tomonitor or enforce a provision of these Terms does not constitute a waiver ofits right to do so in the future with respect to that provision, any otherprovision, or these Terms as a whole.
You may not assignany of your rights, licenses, or obligations under these Terms. Any suchattempt at assignment by you shall be void. Go4me may assign its rights,licenses, and obligations under these Terms without limitation.
We may make changesto these Terms from time to time. When Go4me does so, Go4me will post the mostcurrent version of the Term son Go4me’s website and, if a revision to the Termsis material, Go4me will notify you of the new Terms (for example, by email or anotification on the Services). Changes to these terms will not applyretroactively. If you do not agree to the modified terms, you shoulddiscontinue your use of the Services.
Go4me respects theintellectual property rights of others and has implemented a copyright policyin accordance with the Digital Millennium Copyright Act and other relevantlaws. Go4me will respond to valid notices of copyright infringement andreserves the right to terminate any users, at Go4me’s sole discretion andwithout notice, who repeatedly infringe copyrights or other intellectualproperty rights.
If you believe anycontent posted or made available on the Services constitutes infringement ofyour copyright rights, you may send a written notice of infringement to Go4me’sdesignated Copyright Agent using the contact information listed below. In yournotice, please specify the nature of the copyright infringement and include thefollowing information: (a) an electronic or physical signature of the owner ofthe copyright in question or a person authorized to act on behalf of the ownerof the copyright; (b) a dscription of the claimed infringing material as wellas identification of the claimed infringing material, including the location ofsuch material on the Services (e.g., the URL of the claimed infringing materialif applicable or other means by which Go4me may locate the material); (c)complete contact information, including the name of the owner of the copyrightand your name, title, address, telephone number, and email address; (d) astatement that you have a good faith belief that the disputed use is notauthorized by the copyright owner, its agent, or the law; and (e) a statement,made under penalty of perjury, that the information provided in your notice isaccurate and that you are the copyright owner or authorized to act on behalf ofthe owner.
18. Contact Information
If you have anyquestions, complaints or comments about the Services contact Go4me at:
Or use the contactform on our “ContactUs” page